English
LLM-based Customer Service Solution
Multi-Channel AI Customer Service Agent​
Supports multiple languages
On-premises deployment
Use Cases
24/7 Customer Service
Multi-Channel Support
400 Hotline (Voice)
Social Media
Web Portal
E-commerce platforms
Advantages of Our LLM-Powered Agent
Human-like Conversations
Proactive Questioning
Contextual Understanding
Self-Learning
Proactive Marketing
AI Outbound Calls
Personalized Voice
Issue Parameter
Order Placement
Process Management
Platform Lead Generation
Copywriting Generation
Message Interaction
Private Conversion
SOP Management
Employee Services & Automation
Build Your Knowledge Base
Doc Extraction
Tone Refinement
Knowledge Mgmt
Knowledge Merging
Multi-Channel Support
Self-Service
Shared Center
Remote Support
RPA Automation
Core Capabilities & Architecture
Intelligent Interaction
More Human-Like

Highly Human-like Dialogue

Proactive Questioning

Voice IVR

Emotion Recognition

Missing Information Inquiry

Deeply Understands Customers

Information Matching

Conversation Analysis

Session Drill-Down

Intent Judgment

Contextual Understanding

Knowledge Base
Build Your Knowledge Base Fast

RAG & Vector DB

Custom KB Setup

Continuous Updates

AI-Powered Document Processing

Learns Long Documents

Batch OCR & Data Extraction

Smart Content Analysis

Interaction Upgrade
Boost Efficiency

Productivity Gain

Conversation Summary

Intelligent Classification

Ticket Automation

Multi-Agent Support

Smarter Collaboration

24/7 Autonomous Service

High-Intent Lead Identification

Seamless Human Takeover

Multi-Scenario RPA

Self-Improvement from Feedback

UST can bring you...
Boost Revenue:
Increase lead conversion and repeat sales with 24/7, intent-driven conversations.
Enhance Satisfaction:
Provide instant, expert support for unparalleled customer experience and retention.
Reduce Costs:
Drastically lower labor and training expenses with efficient, fast-iterating AI.
Streamline Operations:
Serve global employees 24/7 and automate workflows in Finance, HR, and OA to boost productivity.
Contact Us
For more details……